Yes, you can place your order over the phone. Please find our ‘Contact us’ details on the website. Our support executive will assist you in the buying process.

Each of our products has a ‘How to Use’ card inside the packaging which guides the user about the product assembly.

We do our best to make sure that you love the purchase made from Trifecta. Returns are subject to terms and conditions of products bought. Send us an email asking for return of the product. The return mail will be processed and a credit note will be issued for the same.

For our products - Cancellations are not permitted once the order is placed. In case of any exception, please speak to our support executive and they will assist you in the best possible way. No refund will be made in case of cancellations for Part Payment orders that contain products from any of our categories; the advance amount will be forfeited as cancellation charges.

Note: Cancellations on bulk order are not possible. Please contact our support executive to assist you for the same.

• - When a product is rejected in our Quality Check process.
• - When the product stock is exhausted.
• - When our logistic partners are unable to deliver to the desired delivery location.

If you discover that the product packaging has been opened or is damaged, please do not accept the package and immediately notify our support executive team via email or message. We will send a replacement product, depending on your preference and product availability.

If you have received your product with missing parts, defects or accessories, immediately notify our support executive team. A replacement will be sent over to you as soon as possible. You will need to inform us in written via mail or message, of any missing parts/ defects within 24 hours of delivery of the product, in order to receive the replacement

We have our store in Mumbai, where you can check the product physically. Additionally, if you have any questions regarding the product(s), please drop in a mail to connect@trifectadesign.in